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Retrying Failed Payments By End-user

Version 1.9 has added ability to retry payments when user tries to pay with Wallet Balance and Direct Charge.


A button appears below the error message inline alert, to reset the form state, so that, the end user can retry a different payment method.


In case of Wallet Balance, the form is reset, to allow user to choose payment methods provided such as credit card, bank transfer, US bank account (some payment methods may be unavailable based on our configuration for your ATS).


In case of Direct Charge (which is only visible on payment-method step of the order journey), the form is reset, but also the selected value in select field of Select a payment method in payment-method order journey step, is also reset, so user can choose to pay with Wallet Balance, Direct Charge or Purchase Order (some payment methods may be unavailable based on our configuration for your ATS).


As part of this change, the following translations have been added:

Key"en" value"de" value"nl" value
wallet.retry-errored-paymentRetry PaymentZahlung erneut versuchenBetaling opnieuw proberen

The following HTML Element IDs have also been added:

  • wallet-topup-transaction-retry-button